Privacy policy

Privacy Policy

This Privacy Policy describes how NURE (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit or make a purchase from our website.

This Privacy Policy is designed to comply with applicable United Kingdom data protection laws, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of personal information:

  • Full name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Payment information
  • IP address
  • Browser type and device information
  • Website usage and browsing behaviour
  • Order history and customer support communications

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfil orders
  • To provide customer support
  • To communicate order updates and service notifications
  • To improve our website, products, and services
  • To prevent fraud and unauthorised transactions
  • To comply with legal obligations
  • To send marketing communications where consent has been provided

3. Legal Basis for Processing

Under UK data protection law, we rely on the following legal bases for processing your personal data:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Your consent

4. Payment Information

All payments are processed securely through trusted third-party payment providers.

We do not store complete payment card details on our servers.

5. Sharing Your Information

We may share your personal information with trusted third parties where necessary to operate our business, including:

  • Payment processors
  • Shipping and logistics providers
  • Fraud prevention and security services
  • Website analytics providers
  • Marketing platforms
  • Legal or regulatory authorities where required by law

We do not sell your personal information to third parties.

6. International Data Transfers

Your information may be transferred and processed outside the United Kingdom.

Where international transfers occur, we take appropriate safeguards to ensure your personal data remains protected in accordance with UK data protection laws.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting, tax, and regulatory obligations.

8. Your Rights

Under UK GDPR, you may have the following rights regarding your personal information:

  • The right to access your personal data
  • The right to correct inaccurate information
  • The right to request deletion of your data
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent at any time
  • The right to lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details below.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyse traffic, personalise content, and enhance user experience.

You can manage cookie preferences through your browser settings.

10. Security Measures

We implement reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.

12. Children’s Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

The latest version will always be published on this page.

14. Contact Information

If you have questions about this Privacy Policy or how your personal data is handled, please contact us:

Email: contact@nurefitwear.com

15. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising in connection with this Privacy Policy shall be subject to the jurisdiction of the courts of England and Wales.